How to make a claim

Car

8002444481
customer.care@sa.rsagroup.com

Now you can make a motor claim online without visiting our branches.

Watch the video for 3 easy steps.

Submit comprehensive motor claims

Submit a third party motor claim

Submit comprehensive motor claims

Submit a third party motor claim

Step 1: Register Your Claim: Register your claim on-line and upload all relevant documents related to your claim or contact our call center at 8002444481 to speak with one of our team members.
Step 2: Receive Your Claim No.: Once we have received all related documents, we will provide you with a claim number via an email. If you don’t receive this notification, please contact our Motor Claims Hotline at 8002444481 from from Sunday to Thursday 8:00am to 5:00pm.
Step 3: Next Steps: Our team will reach out to you and explain the next steps and processes such as submission of police report wherever applicable and other related steps.

Travel

8002444481
customer.care@sa.rsagroup.com

Download claim form

Step 1: Register Your Claim: Email the copy of all relevant documents related to your claim, along with the claim form to customer.care@sa.rsagroup.com. Or you can drop them off at our branch office or call our call centre to 8002444481 to speak with one of our team members.
Step 2: Receive Your Claim No.: Once we have received all related documents, we will provide you with a claim number via an email. If you don’t receive this notification, please contact our Travel Claims Hotline at 8002444481 from Sunday to Thursday 8:00am to 5:00pm.
Step 3: Next Steps: Our team will reach out to you and explain the next steps and processes such as submission of police report wherever applicable and other related steps.

Home

8002444481
customer.care@sa.rsagroup.com

Download claim form

Step 1: Register Your Claim: Email the copy of all relevant documents related to your claim, along with the claim form to customer.care@sa.rsagroup.com. Or you can drop them off at our branch office or call our call centre to 8002444481 to speak with one of our team members.
Step 2: Receive Your Claim No.: Once we have received all related documents, we will provide you with a claim number via an email. If you don’t receive this notification, please contact our Home Claims Hotline at 8002444481 from Sunday to Thursday 8:00am to 5:00pm.
Step 3: Next Steps: Our team will reach out to you and explain the next steps and processes such as submission of police report wherever applicable and other related steps.

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