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Upon acquiring any machinery or heavy equipment, it’s advisable to get a dedicated inspection by a highly trained Product Support Sales Engineer (PSSE). The PSSE will make routine visits to your locations and machines, offering comprehensive, complimentary inspection programmes including expert advice and tailored solutions to guarantee maximum uptime. The inspections are conducted through both visual and operational assessments of the relevant performance indicators on your equipment.

Equipment Inspection

Your Product Support Sales Engineer can support you with:

Troubleshooting Services

A structured diagnostic process used to pinpoint equipment issues, correct faults, and restore proper performance. It helps move from basic inspection to deeper analysis while reducing the risk of unplanned downtime.

Technical Inspection – Level 1 (TA-1)

TA-1 is an entry-level inspection focused on spotting visible signs of wear, damage, or irregular operation before they develop into larger issues. It includes checks on structure, components, fluid condition, unusual noise, and possible leaks.

Technical Inspection – Level 2 (TA-2)

TA-2 is a more advanced inspection that reviews critical machine systems for performance, reliability, and safety. It builds on TA-1 by adding diagnostic testing, engine and hydraulic analysis, component condition checks, and overall performance evaluation.

Scheduled Oil Sampling (S.O.S) SERVICES

SOS is an in-house fluid analysis service that helps assess machine health and detect early warning signs of failure. By identifying potential problems sooner, it supports lower repair costs, improved uptime, and better productivity.

Custom Track Services (CTS)

CTS is a preventive undercarriage management service designed to track wear, plan maintenance, and improve equipment efficiency. Using advanced diagnostic tools, it helps reduce downtime, control operating costs, and support smarter service decisions.

Benefits of Equipment Inspections

The primary advantage of the equipment inspection is the identification and highlighting of potential repair indicators for the customer. By addressing these issues proactively, the likelihood of equipment breakdown is significantly reduced. This preventative approach not only minimises product downtime but also enhances overall productivity and helps you maintain better control over your maintenance costs.

• Maximising machine productivity

• Avoiding unexpected machine breakdown

Thousands of satisfied clients appreciate the commitment we place on delivering industry-leading product support and complimentary inspection services, making us a trusted name across the region. Our ongoing investment in support services underlines our strong customer-centric approach.

Our established reputation for excellence in product support has helped us maintain market leadership and achieve some good customer retention in the machinery aftermarket servicing industry across the Middle East.

Custom Track Service